Reference

How wildsweeps Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and what we do with it.

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wildsweeps How wildsweeps Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data tied to your wildsweeps account, our support team handles those requests directly. Use live chat inside the lobby for the fastest response, or email us if you need a written record of your request. We confirm receipt of every privacy-related request and follow up with next steps.

Team online

Live Chat

Open the chat widget inside your account dashboard. This is the fastest way to reach us for any privacy question, including data-access requests.

Email Support

Send your data request to our support address from the email on your account. We use this to verify your identity before making any changes.

Account Settings

Some data corrections — like your email address or linked phone number — can be updated directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures across every layer of your account — from the moment you log in to the moment a PayPal or Venmo withdrawal clears. Here is what that looks like in practice across four key areas.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login sessions use encrypted tokens. If we detect an unfamiliar device or location, we prompt an additional verification step before your account wallet becomes accessible.

Data Retention

We keep your account data for as long as your account is active and for the period required by state regulations after closure. Transaction records tied to Play+ or Venmo payments follow the same retention schedule.

Third-Party Sharing

Personal data is shared only with payment processors completing your transaction and identity-verification services required by state law. We do not share your data for marketing purposes.

Common Questions About Your Privacy at wildsweeps

These are the questions we hear most often from account holders about how their data is handled, stored, and shared — and what you can do about it.

We collect your name, email address, date of birth, and payment details you link — such as PayPal or Venmo. Device and session data is also logged to secure your account.

No. We do not sell your personal information to advertisers or unrelated third parties. Data goes only to payment processors and identity-verification services needed to run your account.

Contact us through live chat or email from the address on your account. We verify your identity first, then send you a summary of the data we hold within a reasonable timeframe.

You can request deletion. We will remove data where permitted by law. Some records — like Play+ or Venmo transaction history — must be kept for the period required by applicable state regulations.

Payment data passes through encrypted channels and is handled by your payment processor — PayPal, Venmo, or Play+. We store only what is needed to display your account wallet history.

After account closure, we retain records for the minimum period required by state law, then delete them. You can email support to confirm the schedule that applies to your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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