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Know Where You Stand With Us

Every account on wildsweeps operates under a clear set of terms — covering eligibility by state, how your data is handled, and what rules govern your wallet activity through PayPal, Venmo, and Play+.

State-dependent eligibilityPrivacy rights explainedAccount terms apply at sign-upContact paths for legal requestsUS-only payment rails
wildsweeps Know Where You Stand With Us
REACH OUR TEAM

Contact Us on Legal or Policy Matters

If you have a question about your rights, a data request, or something in our terms you need clarified, our support team handles legal inquiries through multiple channels. We aim to respond to formal requests within the timeframe required by applicable law.

Live Chat Start a chat session from inside your account dashboard. Use this channel for account-level questions, policy clarifications, or flagging a charge you don't recognize.
Email Support Send a written request to our support address for formal matters — data access requests, account closure, or terms disputes. Include your registered email for faster routing.
In-App Help Center Open the Help section from the mobile app menu for a searchable list of policy articles. Covers account rules, payment terms for PayPal and Venmo, and eligibility questions.
ACCOUNT SECURITY

How We Protect Your Data and Account

Security and data handling aren't afterthoughts here — they're built into how your account functions from the moment you verify your identity. Here's what we do on your behalf and what you control directly.

Data Retention

We keep account data for as long as required by law or as long as your account is active. You may request a copy of your stored data or ask us to delete it, subject to legal hold obligations.

Cookie Policy

Our site uses cookies to keep your session active and to remember your payment method preference — PayPal, Venmo, or Play+. You can adjust cookie settings in your browser at any time.

Account Security

Two-factor authentication is available from your account security settings. We recommend enabling it, especially if you're accessing the platform on a shared mobile device.

Who to Contact for Changes

To update stored personal information — name, email, or linked payment method — go to Account Settings. For changes that require identity re-verification, contact support directly via live chat or email.

Frequently Asked Legal Questions

These are the questions we hear most often about our terms, your account rights, and how we handle data. If something here doesn't answer your specific situation, live chat or email will get you to the right person.

Access depends entirely on your state's current online gaming laws. We restrict the platform to eligible states and cannot extend access to players in states where it isn't permitted under local law.

We collect the information you provide at registration — name, email, date of birth — plus transaction data tied to your PayPal, Venmo, or Play+ activity. Full details are in our Privacy Policy.

Send a written data access request to our support email using the address registered on your account. We will process it within the timeframe required by applicable law in your state.

Yes. Submit a deletion request through live chat or email. Some data may be retained for the period required by law, but we will confirm exactly what is deleted and what must be held.

Payment method data is removed from your active profile on closure, subject to any retention period required for fraud or compliance purposes. We do not store full card or bank numbers on our servers.

Formal disputes are subject to binding arbitration as outlined in our full Terms of Service. You can request a copy of the arbitration clause by contacting our support team directly via email.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.